Help Center

Frequently Asked Questions

How accurate is the AI evaluation?+

Our AI evaluation system is built based on the assessment criteria used in international exams, and it provides a detailed, in-depth analysis of Writing and Speaking responses.

What criteria does the AI use to evaluate?+

Task Achievement / Response, Coherence and Cohesion, Lexical Resource, and Grammatical Range and Accuracy.

How long does it take to get the results?+

In most cases, results are returned within 3–5 minutes.

Is my information safe?+

Yes. User information is protected and stored in accordance with our privacy policy.

When does my access activate after payment?+

In most cases, it activates automatically as soon as the payment is confirmed.

How many times can I use a single access pass?+

You may use a purchased access pass only once, and it cannot be transferred to another person.

Can I use it from a mobile phone?+

Yes. etest.mn is suitable for use on computers, tablets, and mobile phones.

Is organizational access available?+

Yes. We offer special packages and a management system designed for training centers, schools, and organizations.

If you can’t find the answer you’re looking for, please write to us directly through the Contact Us section — our team aims to respond within 24 hours.